About MAX Post

MAX Post is a full-service post-production facility supporting a wide range of television and media productions. Our teams work across editorial, finishing, media services, technology, and delivery to provide reliable, high-quality post-production support.

Position Overview

MAX Post is seeking a dependable and technically minded Post Production Support Technician to join our night team. This position will provide overnight support to Assistant Editors, editors, and finishing teams.

The ideal candidate has hands-on experience in a professional post-production environment, is comfortable working independently, and can provide responsive, customer-focused technical support during overnight hours.

Responsibilities

• Provide overnight technical and workflow support to Assistant Editors, editors, and post-production teams.
• Perform and support common AE-specific tasks, including media preparation, project organization, exports, turnovers, and general workflow troubleshooting.
• Support online editors and colorists working in Blackmagic DaVinci Resolve, including troubleshooting media, timelines, projects, renders, relinking, and related workflow issues.
• Provide support for Avid Media Composer, Adobe Premiere Pro, and associated post-production applications.
• Troubleshoot access and performance issues involving Avid NEXIS, NAS, and other shared-storage environments.
• Support transcode and media-processing workflows, including workflow automation where applicable.
• Monitor and respond to support tickets and customer requests in a timely and professional manner.
• Document issues, resolutions, and recurring technical problems for daytime teams and engineering staff.
• Stage and configure hardware, workstations, and peripherals for post-production use.
• Install and update software, configure systems, and reimage workstations as needed.
• Assist with troubleshooting software, hardware, connectivity, storage, and application-related issues.
• Escalate complex or unresolved issues appropriately while maintaining clear communication with users and internal teams.
• Follow established security, data-management, and operational procedures.

Required Qualifications

• Experience working in a professional post-production, editorial, media-services, or technical-support environment.
• Hands-on experience with Blackmagic DaVinci Resolve in an online editorial, conform, or finishing environment.
• Demonstrated proficiency in Avid Media Composer and Adobe Premiere Pro, including the ability to troubleshoot common editorial and workflow issues.
• Familiarity with media asset management and post-production file-management practices.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Ability to respond to tickets and user requests promptly, professionally, and clearly.
• Ability to work independently during overnight hours and escalate issues when appropriate.
• Experience supporting remote editorial users or distributed post-production teams.
• Strong attention to detail and the ability to manage multiple requests in a fast-paced environment.

Preferred Qualifications

• Cisco CCNA certification or equivalent networking knowledge.
• Experience with Telestream Vantage and/or Content Agent.
• Experience supporting transcode workflow automation.
• Basic understanding of networking, shared storage, permissions, and media-server workflows.
• Scripting or automation experience is a plus.

Schedule

This is an evening position, likely 3p-12a M-F. The specific schedule will be determined based on production and team needs.

Compensation

Compensation will be commensurate with experience and qualifications.

How to Apply

Please submit a resume and brief summary of your relevant post-production, technical-support, and DaVinci Resolve experience to applyhere4077@gmail.com